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User verification (KYC)

Last update: 18.02.2021

Mediacube.network’s team cares about our partners’ financial security. That is why we decided to integrate the KYC procedure in our payment system. Let's figure out what it is and why it is necessary.

What is KYC?

KYC (Know Your Customer) is a process of verifying the user’s identity by submitting copies of their official documents. Most often, KYC is used by banking and payment systems as an additional stage in the protection of monetary transactions.

Why is it necessary?

Firstly, KYC is the guarantee of security of your transactions and protection of your account from scammers. Thus, we will be sure that we pay money to the verified owner of the account and you won't have to worry about your revenue's safety. We will as well be able to restore access to the account for a verified user, if necessary.

To get the status of a verified user and improve your account's credibility, you need to go through KYC procedure.

How to pass KYC?

There are three levels of verification in Ezzy. Below is the basic information about each verification level.

Level 0.
Email is not confirmed and there are no documents. You can use Stacks, and as well as track statistics of the connected channels in Studio.

Level 1.
Verification of the email address. There is only an email address provided when registering your personal account. Level 1 allows you to withdraw money through payment methods registered under your name.

Level 2.
The user's verification. А document confirming the user's identity is provided. Level 2 is necessary if you want to withdraw money through payment methods registered under other people’s name (for example, your relatives), as well as to enable two-factor authentication in your account.

You can pass verification as an individual, a legal entity or an individual entrepreneur.

For individuals 18+

You must provide one of the following documents:

  1. ID card;

  2. passport or other similar identity document (for example, residence permit, foreign passport, refugee certificate, etc.); a

  3. driver's license.

For individuals from 14 to 18 years

You must provide one of the following documents:

  1. ID card;

  2. passport or other similar identity document (for example, residence permit, foreign passport, refugee certificate, etc.);

  3. driver's license;

  4. permission of parents/guardians to conclude a contract (except for citizens of the Republic of Belarus, the Russian Federation) + proof of kinship.

Document requirements:

  • a photo or scan strictly of the original document ;

  • documents must be provided in the form of files, the opening of which does not require purchase of additional software;

  • files must contain the text that is readable: clear, not smeared, not blurred;

  • a photo is clear, without fingers, without flash;

  • preferably a color scan of the document;

  • documents must be submitted in Russian or English;

  • if the documents do not contain information in Russian or English, then a notarized translation of the documents;

For individual entrepreneurs

You must provide the following documents:

  1. Certificate of registration;

Document requirements:

  • a scan strictly of the original document ;

  • documents must be provided in the form of files, the opening of which does not require purchase of additional software;

  • files must contain the text that is readable: clear, not smeared, not blurred;

  • preferably a color scan of the document;

  • documents must be submitted in Russian or English;

  • if the documents do not contain information in Russian or English, then a notarized translation of the documents;

For legal entities

You must provide the following documents:

  1. Certificate of registration;

  2. Certificate of directors( s), order and/or minutes of the meeting on the appointment of the director or other document equivalent to that specified in the state in which the company is registered,

I.E. the personal account must be registered exclusively under the director's name, in other cases, you must also provide a power of attorney to manage the account.

Document requirements:

  • a scan strictly of the original document ;

  • documents must be provided in the form of files, the opening of which does not require purchase of additional software;

  • files must contain the text that is readable: clear, not smeared, not blurred;

  • preferably a color scan of the document;

  • documents must be submitted in Russian or English;

  • if the documents do not contain information in Russian or English, then a notarized translation of the documents;

How to verify an account?

In the “Security" tab of your profile, you will find the KYC section.

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You need to upload all the necessary documents, depending on your verification level.

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The processing of KYC may take up to 5 working days. When the account is approved, there will be a confirmation in the KYC section. If the photos are not verified or if the managers have issues with them, they will email you.

Do not worry, the KYC procedure will not not take much of your time and effort. To pass it, you just need to provide up-to-date personal information, which will create a great security advantage for you.

Please note, that we do NOT transfer money to the following countries: Cuba, Iran, North Korea, Sudan, Syria and also to the Crimea.

If you have any questions about KYC procedure, feel free to contact us via email or chat. We're always available!

E-mail:
hello@mediacube.network

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